Toyspeed.org.nz Message Board

by **DRFTIN** » Sat Jun 27, 2009 12:03 am

you sure its a quote not just an estimate? big difference

by **doublezero** » Sat Jun 27, 2009 12:22 am

DRFTIN wrote:you sure its a quote not just an estimate? big difference

Estimate or quote I don't think I would go toyota. Besides specialists are always cheaper than the workshop that does everything right?

I will take my car down to the gearbox factory on monday since most of the people say its reasonable and cheap.

I will let everyone know how much it will actually cost me though.

Thanks for everyones help.

by **matt dunn** » Sat Jun 27, 2009 12:25 am

DRFTIN wrote:you sure its a quote not just an estimate? big difference

Exactly, I believe it is too cheap to be done correctly.
Ask how much if it's not straight forward, and what not straight forward means.

by **doublezero** » Wed Jul 01, 2009 4:36 pm

Hey guys, I took the car down to the gearbox factory on Monday and they called me back today.

The guy told me that the price quoted for me did not include taking the subframe out to get the gearbox out and -

the 6th gear blew up ( 3 weeks ex japan) when they were taking it out so -

they are going to be charging me for taking the subframe out and also getting the 6th gear and the extra time spent on the gear box

which adds up to around $1000 plus gst.

Can anyone tell me if this sounds right?
Am I suppose to pay for the 6th gear when they broke it?

by **Mr Revhead** » Wed Jul 01, 2009 4:46 pm

my first words would have been:
"what do you mean blew up?"

by **doublezero** » Wed Jul 01, 2009 4:51 pm

Mr Revhead wrote:my first words would have been:
"what do you mean blew up?"

Hey Mr Revhead!
Thanks for first reply.

He said that the teeth of the gears broke as they were using the gear remover. He also said that it is normal that sometimes the 5th or 6th gear breaks.

by **Crampy** » Wed Jul 01, 2009 4:55 pm

Well, if they break it, they fix it.
Why the hell should you need to pay for it.

by **sergei** » Wed Jul 01, 2009 5:06 pm

If gear breaks they didn't use the right tool/technique.

by **doublezero** » Wed Jul 01, 2009 5:08 pm

Crampy wrote:Well, if they break it, they fix it.
Why the hell should you need to pay for it.

Thats the thing. I told him the exact same thing that if you guys broke it then why do I have to pay for it? I stressed that I took my car to them and the gearbox was in perfect condition (40k mileage) and I am gettin charged double because of dropping the frame and the 6th gear. I also asked him how long it takes to get the subframe down and he told me half an hour - 1 hour.

he replied saying that it is normal for these things to happen so when they do break they don't pay for it.

So the question is is it really normal for the final gear to break and what should I be responsible for paying.

Website · by **Bling** » Wed Jul 01, 2009 5:17 pm

I would be f**king PISSED!

Never been in that situation before so I can't offer any proper advice. But theres no way in hell you should pay for their uselessness thats completely unacceptable. So i'd ring around other such companies to find out their point of view on the situation.

I hope after our warnings you got a written quote for the full job and I would then use that to dispute the extra charge for removing the subframe. Its their job to know what they are doing, if they don't price it right thats not YOUR fault, thats theirs for yet again being muppets.

Al wrote:
BZG|Bling wrote:You never know, the fact they work on Toyotas day in day out could mean they can do it faster.

Ask Corey about a $3k bill for just removing and refitting an engine.....

Why? Should have just done it himself :lol:

by **sergei** » Wed Jul 01, 2009 5:22 pm

it is expected for it to break if you are rough with it, I personally chipped it many times when doing it at home.
To be honest I usually take the gearbox to the gearbox shop to press out the gear. I would be spewing if they would break the gear that they "professionals" should have right tools and skill to press it out.

I would insist not on paying for broken gear.
What were they thinking when they gave a quote and not included labour to removing cross member that most of vehicles poses (apart from civic and starlet, but they would know that from experience which vehicle has it)?

I used to think that gearbox shop was ok, until they "repaired" shudder on a 60g Audi only to have the gearbox blow up after 5k and costing about 10g to fix.

Website · by **Mr.Phreak** » Wed Jul 01, 2009 5:27 pm

Are they an MTA place??

by **doublezero** » Wed Jul 01, 2009 5:29 pm

Mr.Phreak wrote:Are they an MTA place??

Nope. They are a licensed AA repairer.

I think Sergei has got some very strong points there. At least I know now they are should be professionals and not be breaking 6th gears and putting the responsibility on me.

by **Adamal** » Wed Jul 01, 2009 5:36 pm

Have they never worked on a car with an engine in an east/west configuration before or something?
Just about EVERYTHING requires a subframe drop to get the gearbox out!

And you're not paying them to break stuff. I mean, what are the gears made of? Terracotta?

by **FLAWLES** » Wed Jul 01, 2009 5:41 pm

doublezero wrote:
Mr Revhead wrote:my first words would have been:
"what do you mean blew up?"

Hey Mr Revhead!
Thanks for first reply.

He said that the teeth of the gears broke as they were using the gear remover. He also said that it is normal that sometimes the 5th or 6th gear breaks.

that is the most funnest b/s i have ever read/herd

in other words they didnt have the puller on correctly and broke it
have you seen the broken gear? tto make sure there not yanking your chain? few works shops pull fast ones on pple to make more money

i basicly run awork shop and from my experince if one of my guys breaks a part that wasnt broken" we pay for it and the labour to fit said part "

on a side note tho i would be carefull, some shops have fine print on this type of thing and when things like this happen you pay not them
it all comes down to honesty these days

but if i were in your shoes i would argue the point to tghe max and ask to see in there operations procedure ( or what ever there called now days ) and get them to show you where it states that you have to pay for there $&#$% up

by **doublezero** » Wed Jul 01, 2009 5:48 pm

No I didn't see the broken gear. I don't think he is trying to pull that trick on me because the part has to come from Japan ex 3 weeks. Don't think they want to be holding on to my car for that long.
The guy is getting his boss to call me and I will do as you guys say, argue to the max.
I was really surprised when I asked the guy "why should I pay for a part that you have broken" and he just looked at me with a straight face and said "It is part of the job"
I thought I wouldn't be able to get much advise at this hour, Thanks to everyone that is helping me out here. I really appreciate it.

Website · by **Bling** » Wed Jul 01, 2009 5:50 pm

Toyspeeds help desk is open 24/7. Just some of the times advice will be skewed by a few beers :lol:

by **doublezero** » Wed Jul 01, 2009 5:54 pm

BZG|Bling wrote:Toyspeeds help desk is open 24/7. Just some of the times advice will be skewed by a few beers

Haha that is just what I need. some beer

by **Adamal** » Wed Jul 01, 2009 5:55 pm

FLAWLES wrote:on a side note tho i would be carefull, some shops have fine print on this type of thing and when things like this happen you pay not them
it all comes down to honesty these days

I'm pretty sure that just because you've got it written in some fine print, doesn't make it legal

If it ended up in court, I don't see why they would win if they had that sort of fine print in there.

Website · by **Bling** » Wed Jul 01, 2009 6:00 pm

I would also be heading in there to get the broken part. I'd then let them know you are going to get a specialist to check why it broke. Be it fatigue in the metal through normal use or be it through miss use of equipment to remove it.

Of course don't mention the last bit until you have the 6th gear in your possession.

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