by RS13 » Sun May 06, 2018 11:47 pm
The foreman seemed alright until I bought the car back, made me feel like I was being picky and tried making excuses. I wasn't being that picky either btw - when I got it back the first time there was a 5mm gap between the boot floor and rear panel (could smell fumes driving the car!), a tear on the boot floor where they'd pulled a crease out, gouges down to bare metal from the puller teeth.. just stupid sh*t even a basic quality check would have picked up. They'd offered to repair a few scratches on the rear left kit (which was accident damaged and getting painted anyway) as well for an extra $80, but when I got it back it was pretty obvious they'd just sanded them out and sprayed it, no contouring or anything so I've got an annoying sunken bit on the corner of the curve. When I pointed that out he tried telling me that I "only paid $80, what did I expect".. well you said you'd fix it, not half-fix it, so I expected it to be fixed! Really pissed off, the car was immaculate before the crash. Wasn't going back a third time, they've had two goes at it already so I'd rather just tell people to steer clear.. just because they're a "gold standard" insurance repairer doesn't mean they're any good!
Daily driver: Toyota RunX/Toyota Caldina
Ex: 2x AE101, 5x KP60, KP61, EP71, 3x KE70, KE72, AE70, AE82, 2x TE71, AE90, AE92, ST170, plus 11 Hondas, 12 Nissans, 6 Fords, 4 Mazdas, 3 Mitsis, an Isuzu and a Lada!
