Yea XS ur rite, sorry, I forgot to say that if you do question your payout that, it can take longer.
I used to do F&I for a finance company, and its funnie when you see people come in and try to say that their 1990 Honda Civic is worth 10k (and they only paid 6k for it 3 years ago/ 120kms ago)
If anyone ever needs to make a full claim on ya car, and you think what the ins company is saying its worth, then just walk into any car yard and ask them what they would value it at...if its more, then pay the $20 and get it on paper and that that to ya ins company. If your
nice and friendly to your claims officer, they will take it and 9 times out of 10, pay you that figure.
(Be nice to them, and they will be nice to you...argue with them and swear at them, and they will make your life hell. trust me
)