All the other shocks ive seen have been at their extended size when they are out of the car, ie no weight on them.

These ones are different, they came in the box like the one on the left, with nothing holding it compressed.
to get it looking like the one on the right you need to pull it out manually.
is that wrong? do i need to take them back?
they are brand new and im abit puzzled by them
cheers