whos fault????

[bluemaumau]

ok my mates GTti charade needed a new clutch so he decided that he would get it done before new years.

any way he went into partsmaster and gave them all the details of the car engine, chassis, year etc. they came back with a clutch, pressure plate and bearings.

he dropped the car at xtreme racing in the north shore of auckland. they quoted the job at $380. so he was happy.

got a call the next day to pick it up, went in and took it for a test to see if it was all swt. -it wasnt the clutch was slipping worse than before he took it in!

the brilliant mechanic then told him it was his flywheel and that he needed a new one so off he went to daihatsu heaven and got a second hand one. ($120) the mechanic installed it and charged $150.

took it for a drive and same as before!

the mechanic has now relised that the clutch is wrong . apparently there are 2 different clutches for GTti's. and is offering after my mate gets this other clutch to install it for $150

notes:
1.my mate hasnt paid anything yet.
2.the second hand flywheel was indentical to the original so that was a waste of time and money.

wat should he do?
some ppl i know think partsmaster is responsible as this whole problem is due to them not supllying the correct part.
however the mechanic didnt realise the differnce (which as alot) in the clutches ( very noticable gap differnce inbetween clutch and pressure plate )

so partsmaster $&#$% up and cant supply the right parts
and xtreme racing uses toddlers as mechanics.

wat do you think he should do?

i reckon he gets partsmaster to pay the $380
and xtreme to pay for the flywheel install ($150) as the car didnt even need a new one . pffft stupid mechanic

[86_rolla]

yeh get partsmaster to give a new clutch, tell xtreme racing to go get $&#$% and get a refund off them

[bluemaumau]

yea basically my mates spent $220 on parts he dosent need (flywheel, clutch) and owes $530 on labour. and his cars in worse condition than he took it in!

now he needs another clutch ($100 approx) and it installed (xtreme said $150)

wat a load of shit ay

never go to xtreme racing in albany there just monkeys who know how to bolt wastgates onto flanges. (like thats hard)

[no_8wire]

yip...get new clutch for free...get them to pay $150 (the cost of putting in clutch)

Get the mech cover flywheel.

So you will still pay the mech $380, but the extra cost should be covered by others

[Elmo]

I think you'll be hard pressed to get anything

Im a mechanic, we have our own parts department. Parts supply the part to us, we fit it. If its the wrong part , we as the mechanic are at fault for not comparing and making sure it was correct.

You should get the new clutch provided partmaster can supply, and pay any difference in price if need be. If they cant supply, take it back, even though its fitted, and get a refund under the consumers garrentee act.

Get new clutch from where ever.

Take it back to the same mechanic, ask them to put it right be fitting it free of charge since this is what the deal was first agreed apon.

Speak to the garage, get them to put it right, there part of the deal, the fitment. If they wont, hit them up with consumer garrentees act also.

BUT< since YOU supplied the part to the garage, you said, 'here, fit this' then I guess you are then actually liable for the fitment cost, as YOU supplied the wrong part to the garage, they just did as you said!

[bluemaumau]

yea thats a good idea...

shot

one thing we learned.

DIY

[snwtoy]

Thats complete bullcrap.

There are no two clutches for GTti's. The engine code is either cb70 or cb80, and the clutch is the same for both.

The only thing they could have done wrong is given him a non-turbo pressure plate.

The mechanic should have realised when he installed the pressure plate that the friction plate was not properly captive, so he's partly at fault too. At $90/hour you would expect slightly more vigilance.

If he can't get partsmaster to pay I'll do the clutch for him for a box of heineken. It's a 2-3 hour job tops and I've done it many times - love working on these cars!

[bluemaumau]

elmo: they (xtreme) told him to go get it.

i thought the whole point of a mechanic was "they know wat there doing"
thats the reason you take it there!

[Elmo]

Yeah, they do, or should. But when supplied a part, you naturally assume its correct. Yes, you should check it. Once fitted, it would have to have had NO pressure on the plate to have noticed it was the incorrect one, even the slightest amount of pressure would make it hard to move (with a simple push that is, and thats about all you would do to check it (IF ya did check it that way)

And experienced mechanic checks everything before fitting, and even then, they still fit the wrong bits.

[10k 20v]

I think you'll be hard pressed to get anything

Im a mechanic, we have our own parts department. Parts supply the part to us, we fit it. If its the wrong part , we as the mechanic are at fault for not comparing and making sure it was correct.

You should get the new clutch provided partmaster can supply, and pay any difference in price if need be. If they cant supply, take it back, even though its fitted, and get a refund under the consumers garrentee act.

Get new clutch from where ever.

Take it back to the same mechanic, ask them to put it right be fitting it free of charge since this is what the deal was first agreed apon.

Speak to the garage, get them to put it right, there part of the deal, the fitment. If they wont, hit them up with consumer garrentees act also.

BUT< since YOU supplied the part to the garage, you said, 'here, fit this' then I guess you are then actually liable for the fitment cost, as YOU supplied the wrong part to the garage, they just did as you said!

Summed it up nicely,
I'm a mechanic also and i find it hard for them to justify an extra charge for a job they have done incorectly as a good mechainc would check the part regardless of who supplied it. It is partly their responsibilty. Unless they had contacted you to inform you of an incorrect part and you advise them to fit it anyway. The only time a flywheel could cause a slip would be if it was dual mass and the rubber had flogged. As many 1kz owners will know

[bluemaumau]

The only thing they could have done wrong is given him a non-turbo pressure plate.

i just spoke to him he said that it was the pressure plate the mechanics only just realised this at the end of today!

[Dell'Orto]

I'd hit up Partsmaster for the new clutch, return the old and pay any difference (as Elmo stated)...as a token of goodwill, the mechanics should swap them at no cost.

[bluemaumau]

as a token of goodwill, the mechanics should swap them at no cost.

haha this is xtreme.(aint no goodwill ther)
they want another $150 to install the new one

[Nuty|Mike]

Im in the parts game we wont return fitted parts the Mechanics should have cheaked the clutch b4 they fitted (as said above) altho the manager of partmaster should be nice and swap over the wrong parts .Then take a box of beers to SNWTOY and get him to fit it .I then suggest u tke Extreme to small claims court for all ur money back as they didnt "fix" ur car as they stated . Sounds like a whole lot of monkeys toooo me.

[FXGTV]

When i had to replace my clutch i got my flywheel machined, did your mate get this done?

[cheese]

I think you'll be hard pressed to get anything

Im a mechanic, we have our own parts department. Parts supply the part to us, we fit it. If its the wrong part , we as the mechanic are at fault for not comparing and making sure it was correct.

thats what i thought. you cant blame the mech for anything. YOU supplied the part to him to fit.

[10k 20v]

I think you'll be hard pressed to get anything

Im a mechanic, we have our own parts department. Parts supply the part to us, we fit it. If its the wrong part , we as the mechanic are at fault for not comparing and making sure it was correct.

thats what i thought. you cant blame the mech for anything. YOU supplied the part to him to fit.

??????

Did that just not say the mechanic was af fault or at least has a moral responability?
Are they an mta member. If so their is a complaints procedure they must follow up. Look up the website to find the complaints no. but you must hit up the garage fisrt. And i'd put it in writing.
I know if i made the mistake of fitting incorrect parts I would hold myself responisble and sort it out. With the owner refunded or paying the difference on the parts with no extra charge for labour. That is if we supplied the parts but in this situation i would do the rest of the work to put it right at no extra charge.

[Mr Revhead]

elmo: they (xtreme) told him to go get it.

as in they said "go get a clutch kit"

or

"we'v found a kit and ordered it, can you pick it up for us?"

[EVL GSXR]

elmo: they (xtreme) told him to go get it.

as in they said "go get a clutch kit"

or

"we'v found a kit and ordered it, can you pick it up for us?"

Yeah that's what I was about to ask??

[Malcolm]

The only time a flywheel could cause a slip would be if it was dual mass and the rubber had flogged. As many 1kz owners will know

Actually if the flywheel has been machined without the correct step you can have reduced clamping force on the disk, and if the flywheel is badly damaged from slipping etc in the past, with lots of high points and a glazed surface it's entirely possible for that to cause slipping.